privacy policy
Prepchester Collects Personal Information for Certain Purposes
Prepchester Inc. ("Prepchester," "us," "we," or "our") offers and maintains a website for providing goods and services to our customers, which is located at prepchester.com, and includes subdomains, links, and subparts (collectively, the "Website"). We may also accept phone orders of products ("Phone Orders"). This Privacy Policy is in furtherance of our mission to provide highest-quality service with the highest level of integrity for our visitors and customers, and covers all interactions with Prepchester, including via the Website and Phone Orders. Privacy is important; we hope you take the time to read this Privacy Policy carefully. UNLESS OTHERWISE STATED HEREIN, BY USING THE SITE, PLACING A PHONE ORDER WITH US, OR OTHERWISE INTERACTING WITH US, YOU AGREE TO THE THESE TERMS AND CONDITIONS AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. If you do not agree and consent, please discontinue use of the Website or do not place an order. If you have questions about this Privacy Policy, our information practices, or your dealings with us, please contact us by sending an e-mail to privacy@prepchester.com.
What data does Prepchester collect?
Data You Provide:
We collect personal information that identifies you ("Personal Information") that you provide to us through the Website, such as your:
Name;
Email address;
Address;
Telephone number;
Date of birth;
Payment information; and
Any other information you choose to provide.
In some instances, we may also collect information that you provide about others, such as when you purchase a gift card for someone that we deliver electronically or purchase and ship products to someone else. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they choose to receive such communications from us.
We collect this Personal Information when you engage in activities such as visiting our Website, placing an order online, contacting us with a question or concern, communicating with us through live chat, providing product reviews, creating an online account, signing up to receive emails or text messages, requesting a catalog, communicating with us through social media sites, requesting customer support, applying for a job, or otherwise communicating with us. If you choose to place a Phone Order, we may collect the sound of your voice and what you say during that conversation.
Data Automatically Collected: When you visit the Website, we collect data from the device or browser through which you access the Website ("Log Data"), such as:
Your internet protocol ("IP") address;
Your browser type;
Your browser version;
Your device type;
Your device version;
Statistics on your activities on the Website (such as the date and time of visits, the pages viewed, and the amount of time spent on the Website);
Information about how you came to the Website; and
Data collected through cookies or other similar tracking technologies is discussed in more detail in our Cookie Policy.
We may associate this Log Data with your Personal Information. When we do, we will treat any such combined data as Personal Information until such time as it can no longer be associated with you or used to identify you.
Data We Collect from Other Sources:
We may also obtain information about you from other sources, including third-party services, in particular to send you a Catalog. We will treat such data in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided by third parties or for third-party policies or practices. We may collect your email address via cookies and pixels on the website through the use of trusted third-party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via direct mail. If you do not want us to collect information about you, please contact us to opt out. If you inform us to delete or not sell your information, we will transmit that information to all vendors from whom we receive information, but cannot be responsible for their actions after receiving those instructions from us.
How does Prepchester use and share my personal information?
Prepchester uses your Personal Information to provide goods and services that you request. If you order a product on the Website or through a Phone Order, or otherwise participate in product reviews, events, contests, or sweepstakes we offer from time to time, we will use your name and contact information to fulfill your needs, including billing and delivery. If you send us an email, we may use your email address and other information you submit to provide customer service to you. If you use the Chat function on our Website, we will use the information you provide to render the service you are requesting.
We may also use your Personal Information or Log Data to administer our internal business activities, such as to design and arrange the Website in the most user-friendly manner and to continually improve the Website to better meet the needs of our customers and prospective customers, to better understand visitors to the Website, to manage your account, to provide customer service, to make available other products and services to our customers and prospective customers, and to prevent and address fraud, breach of policies or terms, and threats of harm.
Sharing Personal Information With Service Providers and Third-Party Marketing Partners:
In addition, we may use third-party service providers, such as Google Analytics, that may use this information for purposes such as evaluating your use of the Website, compiling statistics reports, and providing other services relating to Website activity and other internet usage.
We, like many businesses, sometimes engage other companies to perform certain business-related functions. These companies may include marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, payment processors, shipping processors, third-party marketing partners for commercial and advertising purposes, and others. When we engage another company to perform such functions, we may provide it with Personal Information, Log Data, or aggregate information about our customers, sales, website traffic patterns, and related website information, in connection with its performance of such functions. In addition, we occasionally make names, emails and mailing addresses available to companies whose products we think may interest you, unless you have told us not to, which you may do so if you do not wish to receive such offers, or a Catalog by clicking here.
Legally Compelled Disclosure of Personal Information:
We may disclose your Personal Information if required to do so by law or in our good-faith belief that such action is necessary to:
comply with a legal obligation, law enforcement or other legal process, and, where permitted, in response to a government request;
protect or defend our rights, interests, or property, or that of third parties;
prevent or investigate possible wrongdoing in connection with the Website, including if we believe your actions are inconsistent with our Terms and Conditions;
act in urgent circumstances to protect the personal safety of users of the Website or the public; or
protect against legal liability.
Disclosure in Relation to a Business Transaction:
In addition, we may share your Personal Information and Log Data in connection with or during negotiations of any proposed or actual financing of our business, or merger, purchase, sale, joint venture, or any other type of acquisition or business combination of all or any portion of our assets, or transfer of all or a portion of our business to another company, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. You agree that your Personal Information and this Privacy Policy will apply to any successor company of Prepchester in the event of a change of control.
How Do I Manage My Account?
You may update or delete your online account information at any time by emailing us at privacy@prepchester.com. Note that we may retain certain information as required by law. We may also retain cached or archived copies of information about you for a certain period of time.
Protection of Personal Information
We are committed to the protection of your information. When you place an order through the Website, we encode your information using Secure Socket Layer (SSL) 128-bit encryption to protect your information as it travels over the internet. We also hold a secure key, or digital certificate. This key ensures that we are who we say we are, and that any data exchanged online is protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of your credit card. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.
We may store Personal Information itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We do not collect or store credit card information directly; rather, we employ a third-party payment processor who may collect, store, and use such information. We take what we believe to be reasonable steps to protect the Personal Information collected via the Website from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no network, server, database, or Internet or e-mail transmission, is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Information.
How Long Does Prepchester Keep My Personal Information?
We may retain your Personal Information as long as you continue to use the Website and/or keep an account with us. You may close your account by contacting us at privacy@prepchester.com. However, we may retain Personal Information for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Information, it may persist on backup or archival media for an additional period of time.
Cookies and Pixel Tags
What Are Cookies? A cookie is a piece of information that is placed on your web browser or device when you access and/or use the Website. Cookies store text and can later be read back by the Website or third parties. Cookies can remember the information you access on one webpage to simplify your subsequent interactions with the Website or to use the information to streamline your transactions on related webpages.
What Do You Use Cookies For? We use cookies to recognize your browser and you as a unique visitor to the Website. We use cookies to:
monitor and analyze how you use the Website;
remember your preferences to make your online experience easier and more personalized; and
route Website traffic to effectively distribute the Website workload across servers.
How can I manage cookies?
You can manage cookies through your web browser’s Options settings. You may be able to be notified when you are receiving new cookies and disable or delete cookies. Please refer to your web browser’s Help section for information on how you can manage cookies.
Your browser settings may allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, this Website is not designed to respond to "Do Not Track" signals received from browsers.
Note that if you disable, delete, or refuse to accept cookies, you may not be able to use some features of the Website and/or some of our pages might not display properly.
What Data Is Not Covered By The Privacy Policy?
The limitations in and requirements of this Privacy Policy do not apply to:
Third-Party Websites:
Any data you disclosed on websites not operated or controlled by us, even though we may provide links to them on the Website or in our emails. We are not responsible for the policies and practices employed by, or the content of, such third-party sites. Third-party websites may use their own tracking technologies to independently collect information about you or solicit personal information from you. We suggest contacting those sites directly for information about their privacy policies and practices.
Non-Personally Identifiable Data:
Any non-personally identifiable data we collect, including, without limitation, Log Data, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Website, the time of your usage, and aggregated Personal Information, but only to the extent the foregoing cannot be used to specifically identify you.
Aggregated Personal Information:
Any aggregated Personal Information that can no longer be used to identify you will be treated as non-personally identifiable data under this Privacy Policy.
Does Prepchester Collect the Personal Information of Children?
We do not intentionally or knowingly collect any Personal Information from children under the age of 13, nor do we target our emails to them. Children under the age of 13 should not submit any Personal Information through the Website. We encourage parents and legal guardians to monitor their children’s use of the Internet and instruct them to never provide Personal Information through the Website. If you believe a child under the age of 13 may have provided Personal Information to us through the Website, please contact us at privacy@prepchester.com, and we will use reasonable efforts to delete it from the Website and our files.
Where is my Data Processed and Stored?
Our servers are located in the United State and all information (including Personal Information) is processed and stored in the United States. If you are visiting the Website from outside the United States, please be aware that we will hold and process your Personal Information in accordance with the Privacy Policy and the privacy laws in the United States, which may be less protective than the privacy laws in your country, and please be aware that, in the United States, Personal Information may be subject to lawful access requests by government agencies.
Changes to this Privacy Policy
The Website and our business may change from time to time. As a result, it may be necessary for us to make changes to this Privacy Policy. We reserve the right, in our sole discretion, to modify or supplement this policy at any time. If a material change to the terms of this policy is made, we will send you an email or post a notice on the Website’s homepage with a link to the new policy. Modifications will be effective thirty (30) days following the date of posting such a notice or such other date as is communicated in any other notice to you. Your continued use of the Website following the effectiveness of any modifications to this Privacy Policy constitutes acceptance by you of those modifications. If any modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing, and otherwise using the Website and contact us at privacy@prepchester.com.
Contacting Prepchester
For questions about our Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact us by email, telephone, or postal mail:
Email: privacy@prepchester.com
Acceptance of These Terms
By using the Website, you agree to this Privacy Policy and the Website’s Terms and Conditions. If you do not so agree, please do not use the Website. If we change this Privacy Policy or the Terms and Conditions, your continued use of the Website following the posting of such changes will signify your acceptance of those changes. By providing Personal Information to us, you fully and unambiguously consent to the collection and processing of your information throughout the world, including, without limitation, in the United States and in other countries that may be considered as having less than adequate protection for your Personal Information.